Privacy Policy

LAST UPDATED: March 6 2024

Welcome to Fraction Energy Services.’s website (fractionenergyservices.com). We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our corporate website. By using our website, you consent to the practices described in this policy.

When do we collect information?

We collect information from you when you subscribe to our newsletter, fill out an inquiry form on our “contact” page, or apply to a job on our “careers” page.

What personal information do we collect from the people that visit our website?

Information You Provide Voluntarily:
When you subscribe to our newsletter, apply for a job, or use the “contact us” form, we collect your name, email address, phone number, and resume (for job applications).

Automated Data Collection:
We use Google Analytics to collect anonymized data on website usage, helping us improve user experience.

How do we use your information?

We use the collected information for the following purposes:

Contact Us Inquiries:
Data from the “Contact Us” form is used to respond to your inquiries and improve our services.

Google Analytics:
Analytical data helps us understand website usage trends and enhance our content.

How do we protect your information?

We implement security measures to protect your personal information:

SSL Encryption:
Our website uses SSL encryption to secure data transmission.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

The cookies we use fall into the following categories:

Essential Cookies: Necessary for the website’s basic functionality.
Analytical Cookies: Help us understand how users interact with the site (e.g., Google Analytics).

We use Cookies to:

Tailor content to your preferences, analyze site traffic, and improve our services. We do not use cookies for advertising purposes.

Third-party Cookies:

Some external links on our website may lead to third-party sites that use their own cookies. We have no control over these cookies, and you should refer to the privacy policies of those third-party websites.

Cookie Management:

Most web browsers allow you to control cookie settings. You can usually configure your browser to accept or reject cookies, or notify you when a cookie is set. However, disabling cookies may affect your ability to access certain features of our website.

Consent:

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree, please adjust your browser settings accordingly.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics

Google Analytics collects various data, including IP addresses, device information, and user interactions. This data is processed by Google on our behalf and is subject to Google’s Privacy Policy. We have enabled IP address anonymization, and users can opt-out of Google Analytics tracking. The collected data is retained for the default 14-month retention period. We do not share Google Analytics data with third parties. For more information, refer to Google’s Privacy Policy.

Opting out:

Users can choose to opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. This browser add-on prevents the collection of data by Google Analytics for this website and other websites.

USING THE GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON:

Visit the Add-on Page:
Users should go to the Google Analytics Opt-out Browser Add-on page.
Install the Add-on:
On the add-on page, users will find a button that says “Download the Google Analytics Opt-out Browser Add-on.” Clicking this button will initiate the download and installation process.
Install the Add-on in the Browser:
Depending on the user’s browser (Chrome, Firefox, Internet Explorer, Safari), the installation process may vary. Users should follow the instructions provided for their specific browser to complete the installation.
Verify Installation:
Once the add-on is installed, users can verify its presence by checking for an icon in their browser toolbar.

Opt-out:
Users can click on the add-on icon in their toolbar to activate the opt-out. When activated, the add-on informs Google Analytics not to collect their information.

Check Opt-out Status:
Users can confirm their opt-out status by visiting websites that use Google Analytics. If the add-on is working correctly, they should see a message indicating that their data will not be sent to Google Analytics.

CalOPPA (California Online Privacy Protection Act)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

CalOPPA requires us to disclose the following:

We collect Personally Identifiable Information (PII) from California consumers, including but not limited to name and email address (voluntarily provided when users fill out “contact us form”, apply to an open job opportunity, or subscribe to our newsletter) as described in our data collection section.
Our website uses Google Analytics for analytics purposes. This service may collect information about your online activities over time and across different websites. Please refer to Google’s Privacy Policy for more information.
At this time, our website does not respond to “Do Not Track” signals. We collect information about your visit for the purpose of analyzing website traffic and improving user experience. If you have concerns about your privacy, please refer to our “Opting Out of Google Analytics” section for information on how to manage your preferences.
Once this privacy policy is created, we will add a link to it on the footer of our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes by visiting our Privacy Policy Page (this page).

Users can change their personal information by sending us a support ticket via email (info@fractionenergy.ca), or calling us at780-567-5379

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

CASL (Canada Anti-Spam Law)

If you are a Canadian user receiving commercial electronic messages from us, please be aware that we comply with the Canada Anti-Spam Law (CASL). We seek and obtain explicit consent before sending commercial electronic messages and provide clear options for unsubscribing from such communications.

CAN-SPAM Act

If you have subscribed to our newsletters or promotional emails and wish to unsubscribe, you can do so by following the instructions included in the email (located in the footer). We are committed to complying with the CAN-SPAM Act and strive to provide transparent and user-friendly options for managing your email preferences.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Fraction Energy Services
601, 736 – 6 Avenue SW
Calgary, Alberta T2P 3T7

Phone: 780-567-5379
Email: info@fractionenergy.ca